|Team Building Information||
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Hand Out Warm Glows
Do you remember how you felt after your last interactionwith another person either on the phone or face to face?That person - it could have been a customer, a colleague, asalesperson, a friend or even a member of your family. Didthey make you feel good, uplifted and more positive, didthey leave you feeling neutral or did they make you feeldown and more negative.
Unfortunately, most of us have grown up in a negativeculture where it's much easier to tell people what they didwrong rather than praising them when they succeed. Researchin the United States found that 65% of employees received norecognition for good work in the past year. Similarresearch in other countries of the world shows comparableresults.
Other research has shown that the number one reason peopleleave their job and customers take their business elsewhereis that they don't feel appreciated. (And if you think aboutit - many people leave their partners for the very samereason)
If customer's leave an interaction with you or one of yourteam feeling better than they did before, then they're muchmore likely to come back, recommend you to other people andspend more with you.
If one of your team feels better after an interaction withyou then they're much more likely to pass that feeling ontoa customer."The way you treat your staff is the way they'll treat yourcustomers" - Karl Albrecht
Give five positive comments to one negative comment to theother people in your life and you'll have - more happycustomers - a workplace that's more productive and more fun- more friends - better relationships and a healthier,happier and longer life.
Remember - "Hand out warm glows, not dampeners."
Discover how you can generate more business without havingto cold call!Alan Fairweather is the author of "How to get More Saleswithout Selling" This book is packed with practical thingsthat you can do to - get customers to come to you.
Team Building - Google News
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Team and Organizational Survival Strategies for Turbulent Economic Times
Survival: The Name of the New Economic Game People rarely have a neutral reaction to Survivor, the reality based TV show. Love it or hate it, with 51.
Most managers simply herd some people in a room with a flip chart and call it a brainstorming session. Yet there is a definite process that maximizes the size and quality of the idea pool.
Your Administration Team - Look After Them
In most organisations the administration/support team, although they can be acknowledged as being important to the business, they are treated as if they're not.Day after day, week after week they are in the office, slogging away making sure the work gets done.
Leadership, Genuine, Meaningful and Productive
One of the best lessons I have learned is the impact and importance of leadership. It is so easy to identify dysfunctional leadership in a company (or of a governmental entity!).
Ever lost for ideas while working in a group? One of the most often-used technique for generating many ideas is Brainstorming. Alex Osborn, a partner in an advertising agency, developed brainstorming techniques years ago in 1941 to help his employees to come up with many, many ideas for their advertising business.
There's nothing that matches the power of teamwork to accomplish amazing results beyond your wildest goals and aspirations. Teamwork evokes unflagging spirit, selflessness and dedication.
Nine Ways to Contribute to Project Team Success
The world of work has changed. It used to be that most of us worked as a part of a process, whether on an assembly line, managing interactions with Customers, or any one of a thousand other processes.
How To Lead Your Team To Success
Today, most of us have been involved in a team project, either as the leader or a contributor. The team concept, if structured properly, can be a very successful option for any company or organization.
Building The Winning Team
Winning teams aren't created by accident. Rather, the team or project leader functions like a coach who recognizes special talents in people and, at the same time, gets them to work together toward a common goal.
How to Boost Morale In Your Organisation
Who keeps the wheels turning in your organisation? Who holds it all together when chaos reigns supreme? Who can you rely on to run your department/business in your absence?Generally it's the admin/secretarial/support staff who toil away at their computers day after day, week after week and maybe year after year.Tell me?when's the last time you thanked or rewarded them for their efforts? I'm sure you did what everyone else does at Xmas - take them out to lunch or dinner.
Marche, or How Teams Work.
On the trail in Northern Canada "Marche" was the word that translated as "Mush" and was used to drive the dog teams that once were the only source of power in the frozen North.What was not translated was the original meaning of the word "Marche" which was the French imperative, "Walk".
Top Ten Things About Team Building
People who lead the best teams realise early on that they cannot run their business alone. It will either kill them or they will fail.
Effective Team Building for Stronger Teams
TEAM LEADERS WORKSHOPAlice asked Cheshire cat "which road should I take?" (Cheshire cat) "Where do you want to go?" (Alice) "I don't know" (Cheshire cat) well it doesn't matter which road you take.How do you tell a good leader? "By how many people will follow them into battle"What is Coaching?A discussion process between members of an organization aimed at exerting a positive influence in the motivation, performance and awareness of areas for improvement and development of another person to help them be as effective as possibleWhat is transformational Leaders!A literature search of over 200 books and articles confirmed that successful organisations had more innovative and productive teams and team members who were more loyal and committed.
Getting Team Discussions Moving in The Right Direction
Group discussions are where much of the creative work of teams is accomplished. Ideas and problem solutions from all team members are the desired outputs of group discussions.
Team Building Seminars: Why New Teams Struggle
With over 25 years of research and experience, we have observed countless groups struggle with activities in our Team Building Seminars. These groups all had the same common denominators, whether they were strangers or intact work teams, that became apparent during the first activity in which they were asked to work effectively together.
Working as a Winning Team
It's a great sunny day so it's time to get out and enjoy the weather. Many of us would like to, but we have projects due, tasks that need to be done, people that we need to see, and money that needs to be made.
Team Success with "Innies": Why You Want Them on Your Team and How to Help Them Excel
Everyone knows, works or lives with "innies." Who are they and what can they do for your team? Let's find out!"Innies" are those quiet, reserved folks who take time to think before they comment.
How to Align Your Team through Change
Eight Principles for Purposeful AlignmentEffective teamwork requires individual members of the team to be connected by, and aligned to a common purpose, values and sense of identity. Sometimes individuals can drift away from the team as a result of the mental limitations they create about their work and role.
Proactive High Performance Teamwork
Proactive High Performance Teamwork is made up of nine proactive components and will provide the growth you are seeking in your practice. Two of the nine components are Performance and Opportunities.
Designing and Deploying Human Centric Processes
A lot of effort has been carried out in the last years to re engineer processes in order to automate all or parts of them. A great number of companies have changed their processes as a result of the introduction of new software systems, aimed to streamline the management of the back and front office.
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